Annual HOA Meeting

A quick reminder to all Blanco River Village Home Owners that our annual HOA meeting is scheduled for this Thursday August 23rd, 2012 from 6p.m. to 8p.m. The meeting will be held in the Multi-Purpose Room at The San Marcos Library located at 625 East Hopkins Street, San Marcos, TX 78666.

The recent Meet and Greet gathering with Real Manage took place on August 7th, 2012 at 5:30 p.m. in the new sales office located at 417 Shadowpoint. The purpose of the event was to give home owners the opportunity to meet key staff members and managers with Real Manage. Approximately 20 Home Owners were present at the event. All attendees were encouraged to share concerns and issues experienced in dealings with Real Manage. Overall, the majority appeared pleased with Real Manage and agreed that improvements have been apparent over the past year. A few problems were brought to the attention of Real Manage staff including; difficulty with navigation and bill pay on the Real Manage Portal; delayed response time when attempting to resolve issues or contact Real Manage representatives; the inability to gain access to the budget and other important HOA documentation; and not receiving email updates or mail from Real Manage. These concerns were discussed at length and Real Manage appeared eager to work with the community and resolve these matters.

These issues will be discussed in further detail at the annual meeting on Thursday. Please be sure to arrive early if you are interested in signing up for a slot to speak. Due to time constraints, each resident that signs up  will be allocated three minutes of speaking time. We look forward to seeing everyone on Thursday!